Popular Post Windymiller Posted January 26, 2018 Popular Post Share Posted January 26, 2018 Thought I’d report back with my feedback on RPM Technik. Dropped the car with them on Saturday (20/01/18) morning to perform the work through the week. Monday afternoon I received a call from the actual technician (Neil) who was working on my car to talk through everything he’d done and found. It transpired that there is nothing wrong with the rear springs or shocks and having measured the ride height of the car on their factory standard geo set up rig everything was normal. The ‘sag’ that I’m perceiving could just be due to a camber on my driveway which ‘rolls’ the car over to one side slightly when parked. I was really impressed with the fact that there was no attempt to ‘upsell’ any new parts or unnecessary work to me. The wet door card was investigated and some missing / incorrectly fitted clips were found to be the culprit, which permits water to penetrate from the door inner through to the card. The road test identified a flat spot in the Rev range under 2k rpm, which I’m aware of, but I think this is due to my usually <10 miles per day station commuting, and after a long / spirited run this seems to get ‘blown out’ with the cobwebs. ‘She’ sailed through the MOT the following day and I received another call on Tuesday from Ian (service manager) informing me all work was complete and the snow queen was ready for collection. Due to work I only collected her yesterday (Thursday) and she’d been fully valeted and was sat gleaming in the sun when I arrived at RPM (although I cleaned the windows again when I got home - but I am a bit OCD when it comes to glass smears). RPM even sent their young new engine workshop tech (Carl) to collect me from the local station at Cheddington (40 minutes out of Euston). I got (another) tour of the facilities by Ian, drooled over a silver and orange 996 GT3RS being valeted, had a quick chat with Ollie, was very well looked after by Zoe (anyone who charms me with the words ‘young man’ is a winner in my books ???), and the best bit was the bill! I’d budgeted £1,500-£2,000 and all the works came in at just under £1,400 incl VAT! Not bad for: • MOT • 40k service • Belts change • Brake fluid change • Aircon service (its cold as ice now and demists in seconds!) • Wet door card investigation • rear suspension ‘sag’ investigation • Rear coffin arms replacement (I supplied MEYLE arms myself from Frazerparts @ £270inc VAT) • Full geo set up In summary, incredibly impressed with the level of customer service, attention to detail, quality of work and excellent customer focussed attitude of every member of staff I’ve met, and all at a very sensible price. I had intended to make RPM ‘my’ garage as they’re only 12 miles away when I bought my CS from Cridfords last April, and I’m so pleased to find they are every bit as good as their reputation indicates. Highly recommended! Jason 3 2 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now