Aaron Posted March 31, 2023 Share Posted March 31, 2023 11 hours ago, ttt123 said: well for ME.. no support. I had an issue with my check engine light coming on and tried to get some help trouble shooting it after the tune.. I was met with "go have it inspected and get me the codes" So I had to either go by me a code reader or have a mechanic look into it. So I ended up taking it in and $1300 later the porsche mechanic said it has something to do with the 02 sensors. I didn't pay to have them fix it as they said it was most likely the placement of the sensors on the after market headers. Told that to Softronics in a thread we were going back and forth over and he chimed in and said "ya 02 sensor placement can cause engine lights" which left me replying "you couldn't just have said that before i spent $1300 on a mechanic" Not a fan of them... there customer support sucks.. flat out sucks. I have his back and forth emails and he is rude, short with you and once you pay.. your on your own. My experience with them.. i know plenty are fans of theirs. Kudos to those who have had good experiences with them FOR ME.. not a fan. Sorry, I'm not trying to dismiss or question your experience. I was just trying to understand the situation and circumstances. Thank you for elaborating. Link to comment Share on other sites More sharing options...
ttt123 Posted April 3, 2023 Author Share Posted April 3, 2023 no worries. Like mentioned.. plenty like them and I'm just a costumer who had a bad experience. It is what it is and I've moved on and I'm actually going to get a retune from evoms in the next couple of weeks. Link to comment Share on other sites More sharing options...
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