No sound when ipod connected

[Mike Thomas]

I have just acquired a Caymen S and I'm having trouble with the Bose sound system. The radio and CD player works fine but when I connect an ipod, it finds the tracks OK and the display indicates that the song is playing, but there's no sound. Is anyone able to help please. Thanks.

 

[Beanoir™]

Hi Mike, 

 

Couple of questions; 

 

What year is your car?  

 

Is it PCM (Satnav) or CD player only? 

 

What cable are you using, is it the Porsche cable or a USB cable?  

 

How old is the iPod? 

 

 

 

[DKR_77]

Older iPods don't work as I found out.  

[Mike Thomas]

Hi Beanoir and DKR 77.

My car is 2016 model, with PCM and Bose sound system. I tried connecting with a normal USB cable and the ipod is an ipod touch....maybe 3 or 4 years old. The system finds the ipod OK and displays the tracks, and shows that a track is playing, but there's no sound. I spoke with my Porsche dealer who couldn't help over the phone, although I was informed that it is not possible to send music to the jukebox from an ipod (it will only upload from a memory stick??). I guess I'll have to take a ride over to Nottingham and see if the dealer can help.

Thanks for your replies guys, I really appreciate it.

[CaymanDave]

Im not sure you can transfer music from an iPod to any device generally, Apple locked them down.  

 

[Forum Admin]

Obvious advice perhaps....but have you updated the software on the iPod? Rebooted it and reconnected it? 

 

Have you got a friend with a different iPod/iPhone you can try?